Missing or clunky loyalty program
A tier the customer cannot see does not change behavior
RealtimeHQ shows status on the site and in the message, the all-in-one retention marketing platform for ecommerce brands, built out by a forward-deployed marketer.
The problem
No time to build what loyalty needs
Lean marketing teams know a loyalty program could lift repeat purchase rate, but new flows, tiers, and reward logic all compete for the same one or two people's time. The idea sits on a roadmap while the team keeps the lights on.
What we hear from brands
limited time and resources to build new flows
a single marketer running loyalty across hundreds of storefronts
thin team bandwidth, the program keeps slipping down the list
The new way
Loyalty built into the platform, not bolted on
RealtimeHQ runs loyalty on the same real-time customer data platform as email, SMS, and on-site personalization. A point balance, tier, or expiring reward updates once and shows up everywhere, with no export, no sync job, and no integration to maintain.
Outcomes brands report
5 hrs
of manual work saved weekly after leaving Yotpo (I Love Linen)
+21%
email capture after personalizing on-site discount offers (JOLYN)
up to 25 hrs
saved each month on manual marketing tasks
How it works
Migration without the migration headache
Approve the plan
Your RealtimeHQ forward-deployed marketer reviews your setup and proposes a plan built around your business, not a generic template. You just sign off.
No downtime while it happens
Your current platforms keep sending and tracking while data, segments, and flows get rebuilt in RealtimeHQ in parallel.
Launch in weeks, not quarters
Growing brands go live in two to four weeks. Nine-figure, multi-brand operations take three to seven weeks. Billing only starts once you are live.
The platform
What the platform knows about a shopper
Orders, browsing, campaign response, and offline touchpoints land in the same profile as they happen. Nothing waits for an overnight job, so the segment a campaign uses is the state of the customer right now.
Your forward-deployed marketer
Direct access, not a support ticket
Every RealtimeHQ account gets a shared Slack channel with its forward-deployed marketer, so questions get answered in minutes, not after a ticket sits unassigned for days.
Shared Slack channel with your marketer
5-minute response time versus 72 hours
Included with every subscription
Replace your stack
What a fragmented stack costs beyond the invoices
Split data means every question takes an export, and every campaign is built from a partial view. The subscriptions are the visible cost, the missing single profile is the expensive one.
Replaces
Klaviyo
Attentive
Yotpo
Nosto
Bloomreach
Not ready to switch? Start by looking around
See the modules, the data model, and the support model before you talk to anyone.